Read What Our Customers Are Saying About Us:
(All reviews are exact word-for-word reviews submitted to Total Appliance through our customer surveys given after each service call)
General Review
Thanks much for great job performed! King and Shannon are highly professional and responsible specialists. So does their team! My complements to them all!
General Review
Everyone in the office was so nice to me and they took their time explaining everything to me so I could make an informed decision!! I will refer anyone who asks about insurance to your office. A+ service. I will also say they know their job and I love the patience and confidence of the employees!!
Technician Review
Total Appliance Technician Rekeem was professional & courteous. During the process to troubleshoot my refrigerator issue, he was able to pinpoint the problem & repair it promptly. I thanked him & expressed my appreciation for his professional & knowledgeable approach with my repair appointment.
Technician Review
I have been using Total for a long time for properties I have owned and rented. Service always good etc. However, this particular gentleman who came at 4 PM on Saturday was extraordinary. TECH 3 should be put in charge of training service people. His smile and attitude and demeanor over all needs to be commended.
Technician Review
Your technician that came to my house was excellent I was so happy with everything that he did with the toilet and he told me I would need a new Fossett for my get my bathroom because it is not working but he was excellent very courteous and had to redo just about the whole toilet I give him a rave review.
Technician Review
Yes, the technician came and fix he AC, I want to inform you that the man that came yesterday did an amazing job, he took time to fix it and I saw what he did it wasn’t compare with the others mans than others time fix my AC in 5m. He has shown professionalism and knowledge in what he does. They should hire more people like him.
General Review
I have no complaints. Your dispatchers are courteous and very efficient. Service personnel is polite and knowledgeable.
General Review
I am very grateful to Total because they always have an excellent service and also the people who attend are very friendly. Thanks.
Technician Review
Timmy (#34) was excellent. Did a great job, clean and neat. One of your best!
General Review
Excellent service always. Always, very satisfied over the years. Thank you for your service, especially with the A.C. technician Darren always customer service oriented.